- General information
- customerservice@cityofshastalake.org
- UTILITY BILLING
- customerservice@cityofshastalake.org
ARE YOU 62 yrs +, or can prove disability?... Apply for reduced Utility Rates via Shasta Lakes Lifeline Application. Visit our HomePage and look up Lifeline Application 2023.
Call 530-275-7400 if needing to report an after hours inquiry, outage or water leak. Our Call Service will route the call to the designated City member for further assistance.
*Please note the City does NOT monitor the customer service email featured on this page during non-business hours.
ARE YOU 62 yrs +, or can prove disability?... Apply for reduced Utility Rates via Shasta Lakes Lifeline Application. Visit our HomePage and look up Lifeline Application 2023.
Call 530-275-7400 if needing to report an after hours inquiry, outage or water leak. Our Call Service will route the call to the designated City member for further assistance.
*Please note the City does NOT monitor the customer service email featured on this page during non-business hours.